How does the average consumer hire hardwood floor contractors or should they try to install the hardwood floor themselves? These are the types of questions that most consumers ask themselves when they are considering installing a new hardwood floor. If they are thinking about hiring a hardwood floor contractor, should they use the one recommended by the store they are purchasing the wood from? Or should the go and find one on their own? We will spend a few minutes discussing these issues. Hopefully our comments will help readers make up their minds regarding which approach to take.
Most stores have a number of hardwood floor installers on contract that they can refer their customers to. Some of the installers will actually be employees if the store is large enough. However most will have several contractors that are known to them and have a reputation for doing excellent work. They will not refer work to contractors unless they do have an excellent reputation. Since any work that is not satisfactory will reflect badly on the store. This is just common sense and makes really good business sense to operate in this manner.
Stores that hire the contractors for you will usually warranty the work these contractors do. If they refer contractors to you and you hire them, there is no warranty from the store for the work the contractor does.
It also depends on who your contract for floor installation is with. Pay really close attention to this point. Just because you pay the store for the hardwood material and installation, you could actually be signing two contracts. One for the hardwood material and a second one for the installation. It is always a good idea to clarify this point. If you have an issue with the installation of the flooring, who do you turn to for resolution and warranty? Will the store stand behind their product and their services which includes installation?
If the store wants you to sign a separate contract for installation, they may be just processing the contract. Also collecting a finder’s fee for passing along the work to the contractor. In a situation such as this one, the store is not taking any responsibility. Consumers should be more careful in this situation. You may want to ask for references before you proceed. The onus is on you the consumer. Hence you may as well hire someone who you are comfortable with after having done your research.
At this point a basic decision regarding whether you should hire a contractor or do the work yourself is in order. If you are handy and take the appropriate courses or read blogs like this or watch the many Youtube videos on the subject, customers can save a lot of money. The money you save will pay for the tools you need to buy or rent and you will have the satisfaction of having done the work yourself.
There are many good contractors around and they can be hired at a reasonable price. Check out the criteria for hiring contractors on our website. If you have the time and are not afraid of work and learning how to lay a hardwood floor, most consumers will give it a try. Most hardwood floor contractors, at least the good ones will provide references with no problems at all. They will also have pictures of some of their work that you may be able to take a look at.
If you are not happy with the work discuss it with the contractor right away. Monitor the work during the day the floor is being laid and let him know right away before the floor is completed. It is a much bigger job to correct a defect after the floor is finished, rather than when it is in the process of being laid.